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"ChurnRecovery is the free, open-source churn recovery platform that intercepts subscription cancellations with smart save flows — built for newsletter creators, coaches, and subscription businesses who can't afford Churnkey."
ChurnRecovery is a free, open-source churn recovery platform built for subscription businesses that can't afford enterprise pricing. It intercepts the cancellation moment — the instant a subscriber clicks "Cancel" — and presents a personalized save flow: a pause option, a discount offer, a plan downgrade, or an exit survey. This is the cancel flow layer that Stripe Billing doesn't provide and that tools like Churnkey charge $250–$500 a month for.
The product was founded by a bootstrapped developer who was paying over $300/month for churn recovery tooling and realized the math didn't work for small subscription businesses. Newsletter creators, online course sellers, membership site operators, and early-stage SaaS founders were either ignoring churn entirely or overpaying for tools built for enterprises. ChurnRecovery was built to solve that: enterprise-grade cancel flows, completely free, installable in 15 minutes without writing a single line of code.
ChurnRecovery integrates with Stripe and every major Stripe-powered platform: Substack, Kajabi, Ghost, Memberful, Teachable, Thinkific, Patreon, Circle, Payhip, Stan Store, Podia, and more. The core product — cancel flows, exit surveys, pause offers, failed payment recovery — is permanently free. The project is open source and designed to remain independent, not get acquired and repriced out of reach.
The founder of ChurnRecovery is a bootstrapped software developer and product builder who has spent years building and growing subscription businesses. After paying for churn recovery tools that cost more than many founders earn in monthly revenue, they decided to build the alternative.
ChurnRecovery started as an internal tool and became a product after other founders expressed interest. The vision: make enterprise-grade churn recovery accessible to anyone running a paid newsletter, online community, coaching program, or small SaaS — not just companies with $50k/month in MRR.
* Waitlist count is a placeholder. Contact [email protected] for current verified figures.
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"Churn recovery tooling used to cost $250–$500 a month. That's pricing that only makes sense if you're already generating serious revenue. We built ChurnRecovery because the people who need it most — newsletter creators, coaches, indie founders — couldn't afford it."
— Founder, ChurnRecovery
"The cancel moment is the most valuable moment in a subscription business. It's the last chance to understand why a customer is leaving and offer them something that keeps them. Most tools either ignore this entirely or charge a fortune to handle it. We made it free."
— Founder, ChurnRecovery
"We're not trying to compete with Zuora or Chargebee. We're filling the gap those companies created when they priced out 95% of the market. If you run a Substack, a membership community, a coaching program, or a small SaaS — ChurnRecovery was built for you."
— Founder, ChurnRecovery
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