Feedback-First

const result = await cr.showCancelFlow({
  customerId: user.id,
  subscriptionId: user.subId,
  reasons: [
    { id: 'not-what-expected', label: 'Not what I expected', icon: '😕',
      offer: { type: 'feedback', prompt: 'What did you expect vs what you got?' } },
    { id: 'too-complex', label: 'Too hard to use', icon: '🤯',
      offer: { type: 'human', message: 'Talk to our founder' } },
    { id: 'missing-feature', label: 'Missing key feature', icon: '🔧',
      offer: { type: 'feedback', prompt: 'What feature would change your mind?' } },
    { id: 'too-expensive', label: 'Too expensive', icon: '💰',
      offer: { type: 'discount', percent: 50, duration: 2 } },
    { id: 'bugs', label: 'Too many bugs', icon: '🐛',
      offer: { type: 'human', url: '/report-bug' } },
    { id: 'other', label: 'Something else', icon: '💬',
      offer: { type: 'feedback' } },
  ]
})