WooCommerce Cancellations
Happen Silently.
Not Anymore.
When a WooCommerce Subscriptions member cancels, it's instant and silent — no pause option, no discount offer, no "why are you leaving?" ChurnRecovery works with any Stripe-connected WordPress setup and catches those cancellations before they're final. WooCommerce, MemberPress, Paid Memberships Pro — we work with all of them.
WooCommerce Was Built to Sell.
Not to Retain.
WooCommerce Subscriptions and most WordPress membership plugins are excellent at processing recurring payments. But none of them have a built-in cancel flow. When a member decides to leave, they can — instantly and silently.
Silent Cancellations
WooCommerce Subscriptions sends you a notification email when someone cancels — after the fact. MemberPress and Paid Memberships Pro are the same. There's no intervention point, no second chance, and no record of why they left.
No Pause, Discount, or Exit Survey
WooCommerce doesn't offer a pause option or a discount screen when members cancel. There's no exit survey built in either. The only thing a canceling member sees is a confirmation button — and then they're gone.
Churn Compounds Quietly
At 5% monthly churn, a 200-member site loses 10 people every month. In a year, that's 120 cancellations — nearly two-thirds of your original member base. Without intervention, you're running on a treadmill: always recruiting, never growing.
Works With Any Stripe-Connected WordPress Setup
Whether you use WooCommerce Subscriptions, MemberPress, or Paid Memberships Pro — if your members pay through Stripe, ChurnRecovery can protect that revenue. We connect to Stripe directly. No WordPress plugin, no theme changes, no developer.
Connect Your Stripe Account
Log into ChurnRecovery and connect your Stripe account with one click. This is the same Stripe account your WooCommerce, MemberPress, or Paid Memberships Pro plugin sends payments to.
We Intercept Every Cancellation
When a member initiates a cancellation through your WordPress membership plugin, that event hits Stripe. ChurnRecovery catches it before it's final and fires your recovery flow — automatically.
Members See Your Offer, Not a Blank Screen
Instead of a silent cancellation, members see a branded screen with your message: a pause option, a discount offer, or a quick exit survey. You configure it once. It runs on autopilot from there.
Supported WordPress setups
- WooCommerce Subscriptions with Stripe payment gateway
- MemberPress with Stripe integration
- Paid Memberships Pro with Stripe gateway
- Any custom WordPress setup that routes recurring payments through Stripe
Not sure if yours qualifies? If you use Stripe for billing, it almost certainly does.
See a live cancel flow in action — no signup required
The Retention Layer Your WordPress Membership Plugin Is Missing
Pause Offer
Let members pause their membership instead of canceling. Many people leave during a busy period — a pause keeps them in your ecosystem without the pressure to cancel permanently.
Discount Offer
Offer a temporary discount to price-sensitive members instead of losing them entirely. A member at 50% of their full price is infinitely more valuable than no member at all.
Exit Survey
One-question exit surveys tell you exactly why members are leaving. Over time, this data becomes your roadmap for improving your content, pricing, and member experience.
Simple Recovery Dashboard
Track saved revenue, offer acceptance rates, and cancellation reasons — in a clear, non-technical dashboard. No spreadsheets, no WooCommerce reports, no SQL queries.
Free to Start
Free during beta — no credit card, no setup fee. Upgrade only when your membership business grows. Our free tier covers small sites completely.
No WordPress Plugin Required
ChurnRecovery doesn't need a WordPress plugin. It connects to Stripe directly, which means it works regardless of which theme, page builder, or membership plugin you're using.
Questions From WordPress Membership Owners
A WordPress Member Is About to Cancel.
Will You Catch Them?
Join the waitlist. Be first to add a cancel flow to your WordPress membership site — without a WordPress plugin, without a developer, and without touching your existing setup. Free to start.